Shipping policy

Below you’ll find the estimated delivery times for all our shipments:

  • Once an order is placed, we require 1–3 business days to process it. During weekdays, processing usually takes one working day, but if you place your order on a Friday evening or during the weekend, it may take a bit longer.

  • After processing, your order will be shipped. The average delivery time is 8–12 business days.

We strive to make the ordering and delivery process as smooth and customer-friendly as possible. However, if you have any questions or concerns, please don’t hesitate to contact our customer service. Below is a detailed explanation of how your order is processed and delivered.

Placing an Order

Ordering from LUXR is simple. First, go to the product page and add the desired product to your cart by clicking the black “Add to Cart” button. Make sure you've selected the correct product variants. If everything is correct, proceed to checkout by clicking "Proceed to Checkout."

On the information page, fill in your accurate shipping address and click "Continue to Shipping." On the shippingpage, verify your address details. Please note that every order is shipped free of charge. Click on "Continue to Payment" and select your preferred payment method.

All payment options on LUXR are SSL-encrypted, ensuring a secure transaction environment. You can pay with credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or instant payment. Click "Complete Order" and follow the instructions on the selected payment page. If you encounter any issues, feel free to contact us for assistance.

Shipping Costs

We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order quantity required.

Shipping Your Order

Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. In order to maintain fair prices, we collect orders in bulk and ship them once the minimum quantity has been reached. We appreciate your understanding and cooperation in helping to create a better and more sustainable world.

If you’d like to ensure that your order is shipped the same day, please contact us via email. Our customer service team will be happy to assist you and find the best solution.