Privacy policy

At Luxr-Maastricht, we highly value the privacy of our customers. We take all necessary measures to protect your personal information and adhere to strict rules regarding the use of your data. In this privacy policy, we explain what information we collect, why we collect it, and how we use it.

WHAT INFORMATION DO WE COLLECT?

When you create an account with Luxr-Maastricht, place an order, or use our services, we collect certain information from you. This may include:

  • Your name, email address, and other contact details

  • Billing and shipping address

  • Payment information

  • Products you have purchased or wish lists you have created

  • Information about your browser, device, and web traffic

WHY DO WE COLLECT THIS INFORMATION?

We collect this information to provide you with the best possible service. For example, we use your contact details to keep you informed about promotions and special offers. We use your payment information to process transactions and your shipping address to deliver your order.

Additionally, we use information about your browser and device for internal marketing analysis and to improve our website. This allows us to provide you with a better online experience.

We will never share your personal data with commercial partners. Your data will only be shared in exceptional cases, such as when legally required.

HOW DO WE SECURE YOUR DATA?

We take the security of your personal data very seriously and have implemented appropriate technical and organizational measures to minimize the risk of accidental or unlawful access to your personal information. This means, among other things, that your data is only accessible to authorized personnel who manage our systems.

COOKIES

We use cookies to enhance your user experience and gather marketing data. Cookies are small files stored on your computer that provide us with certain information about how you use our website. You can easily delete these cookies by adjusting your browser settings. More information about our cookie policy can be found via the link on our website.

YOUR RIGHTS

As a customer of Luxr-Maastricht, you have the right to request, correct, or delete your personal data. You can do this by contacting us through the contact form on our website.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. It is your responsibility to stay informed of any changes by reviewing our privacy policy regularly.

CONTACT

If you have any questions, comments, or complaints regarding our privacy policy, you can contact us via the contact form on our website.